1. Information We Collect
We may collect the following types of personal data:
- Name and contact details (e.g. telephone number, email address, home or business address)
- Information relating to the services you request
- Payment and billing information
- Details submitted via contact forms or enquiry forms
- IP address and information about your use of our website (via cookies)
2. How We Use Your Information
We use your personal data to:
- Provide and manage our plumbing, heating, and air-conditioning services
- Respond to your enquiries or provide quotations
- Process payments and send invoices
- Send service updates or appointment reminders
- Improve our website and customer service
- Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
3. Cookies
Our website may use cookies to improve your browsing experience. These cookies collect anonymous information about how visitors use the site. You can disable cookies through your browser settings at any time.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data is stored securely and only accessible by authorised personnel.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal or contractual obligations)
- Withdraw consent at any time where applicable
To exercise your rights, please contact us using the details below.
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
WARMA GROUP LTD
Address: 46 Houghton Place, Bradford, England, BD1 3RG
Email Address: info@warmagroup.com
Phone Number: 07830053804
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.